CHECK OUT OUR NEW HEXAGON COLLECTION DESIGNED IN FINLAND CHECK OUT OUR NEW HEXAGON COLLECTION DESIGNED IN FINLAND

FAQ

What is your return policy?

If you received the wrong size or you're not completely satisfied with your product, we offer a 14-day return policy.

To request a return, please contact us at
contact@shopwenora.store

What does pre-order mean?

A pre-order means you purchase the item before it is produced.

We start production after the pre-order window closes, which allows us to create limited quantities and avoid overproduction.

Once the items are completed and delivered to us, we ship them out immediately. You’ll receive updates during the process and tracking once your order is on its way.

Your order will arrive within 2–4 weeks. We will process and ship it as quickly as possible.

How can I trust the product quality?

You can see the quality for yourself on our Instagram and TikTok, where we share close-up details, fit videos, and real-life content of our pieces.

We only produce high-quality garments with carefully selected materials, and full fabric details are always listed in the product description.

What payment methods do you accept?

We use trusted and secure payment methods, including Visa, Mastercard, Apple Pay, Google Pay, and more.

You can view all available payment options at checkout when placing your order.